Our Approach
Quality, Integrity and Commitment
Our guiding principles define the way that we engage with our clients, stakeholders and suppliers. Our engagements are collaborative and we always look to adopt a partnership approach.
We are all stakeholders in our business and so taking ownership is a key issue for us. Our objective is to create a lasting impression, so we expect to project manage assignments, rather than just deliver isolated pieces of work. We take positive steps to embed change and learning as part of our service.
Quality
For 25 years, we have taken a huge amount of pride in the services we deliver to our clients. We go the extra mile to make sure that what you get is World Class.
Integrity
We work collaboratively and focus hard on honesty and transparency. We keep processes simple and learning practical and realistic. You will see an immediate impact as a result.
Commitment
It’s all about creating value, achieving positive change and improving business performance. We get it right – the way you want it.
Why
Black Isle?
We believe effective communication is a strategic issue, which has a real influence on how individuals and organisations perform. It must be integral to any process of development and change within an organisation, if that change is to be successful.
It’s not enough to have the best product, best service or best idea. When hearts and minds are harder to win, when leading is tough, you need to take full advantage of every opportunity to drive the important messages.
Ours is a skills-based (rather than formula-driven) approach. We provide practical skills and common-sense tools to enable leaders to engage, inspire and influence with greater clarity, brevity and impact.
We do not teach people to act! Instead, we focus on, and work to develop existing strengths.
Powerful communication is about being genuine – nothing works better than being yourself.
